CALL AGENT 360

Everything you need to know if you work in a call center

All about the duties, requirements, skills and prospects of working in a call center

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call centre customer
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CALL CENTER

Call center career

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ABOUT US

What is the purpose of CallAgent360.com

If you want to work in a call center or already do, and personal and career growth is important to you, find out about:


skills needed to work on every call center position

duties and responsibilities of each call center job

advantages and disadvantages of working in a call center

requirements for getting a dream job.

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Call center structure

Jobs in the call center

Call center structure and description of professions

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Call Center Agents (Operators)

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Team Leaders (Supervisors)

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Call Center Managers

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Customer Service Director