All about working in a call center
Sales agents often face customer rejections in their work, we’d say that 9.5 out of 10 customer conversations end with customer rejection. For newbies, this is the main thing that make them leave the sales job, while professionals learn for handling objections….
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We are going to provide you with the top list of call center interview questions and answers to assist your hiring strategy. Question and answer interview for call center agents is the most important part of the hiring process, and as agents…
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We are going to provide you with the top list of call center interview questions and answers to assist your hiring strategy. Question and answer interview for call center agents is the most important part of the hiring process, and as agents…
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Very often in the framework of call center performance, representatives of online stores consider only key indicators, the main one being conversion rate. One way or another, all such indicators point to the effectiveness of the telemarketing campaign only for a specific…
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Much has been said about employee motivation, including detailed works that cover it in the context of business and psychology. Nevertheless, it cannot be said that this topic has exhausted itself – it is a rather difficult direction, which is constantly replenished…
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