Working as a call center operator is not the easiest of professions, as many who have encountered it will confirm. Nevertheless, working in a call center has a huge number of advantages, which more than pay for all the visible, at first…
read moreAlmost every call center operator has encountered objection in sales in his work. Sometimes it is not easy to deal with them, but such practice hardens and is an integral part of the list of useful skills of a call center specialist….
read moreYou’ve probably wondered “What is the work of a call center agent?” many times in your life, and you didn’t even realize how often you encounter it. Calling a taxi, making a doctor’s appointment, ordering home delivery, getting advice on using a…
read moreCold calling scripts or sales scripts in cold calling are a thing every active sales manager needs. A good script increases the effectiveness of the conversation, and thus the probability of closing a deal. Developing a script is not easy and quite…
read moreThe working space of a call center agent should be comfortable, ergonomically designed, and moderately simple. The comfort level of agent workspace depends on the correct furniture selection and the arrangement of office equipment. Ergonomics is significant in terms of the placement…
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